1. BRIEF


 
 
  • The Building and Property Division (BPD) at Monash University is looking for external support to align its various stakeholder groups towards a common strategic vision.
  • The BPD requires a forward thinking long-term vision that considers critical drivers up to 30 or 40 years into the future.
  • The BPD is looking for external support to assist with the guidance and development of its strategy and subsequent framing of the change agenda.
  • The BPD requires the development of a strategy vision through July and August through strong engagement with all staff.
  • The BPD wants to catalyze its workforce to dream up, and own that vision in a strategic and proactive way.
  • The BPD intends to explore what is required to achieve the strategy throughout September to December including detailed plans and a business case, for the commencement of 2018. 

2. SCOPE OF WORK


The scope of support recommended includes:
 
Readiness Consultations
One to one meetings with approximately 15 key stakeholders, resulting in a shared understanding of what is important to the BPD, and the identification of key themes and areas of focus.
 
Facilitated Future Crunch Vision Workshops
Inspiring and engaging facilitated workshops with staff and managers across the BPD, typically two to three hours in length. These will cover long term technological, organisational and workplace trends relevant to the facilities management industry. Designed to bring the entire division to the conversation through active contributions, give them ownership of the strategy, and craft an opportunity-based mindset around change.
 
Facilitated Future Crunch Experiential Design for the Leadership Team
A focus on refinement of ideas developed through earlier consultations. Each workshop will include insights on the future of facilities management from world experts working on campuses of the future for both the private and research sectors. See here for more detail. These ideas will be embedded through a tailored, off-site experience over a 24 hour, 5pm to 5pm period.
 
Values Statement
A set of cultural and values statements that clearly and succinctly capture the culture required to support the BPD's strategy.
 
Program on a Page
Single page program overview that covers the who, what, why, when and how for the BPD's change agenda.
 
Ongoing Engagement
To support the implementation of the change agenda to achieve the BPD's strategy, it is recommended that ongoing change support be provided to assist in the development of change skills. This activity should be assessed throughout the development of the program on a page to ensure that the change will be appropriately supported prior to change activities occurring in 2018.


3. ENGAGEMENT APPROACH


Program
The engagement consists of two key stages of engagement over July and August:

Stage 1
Early July

Readiness consultations, and design and planning of the subsequent activities based on the findings in the consultations

Stage 2
Mid-July to late August

Future Vision and Experiential Design Workshops (3 x 3 hour workshops with staff, and 1 x 24 hour experience for leadership team)

A suggested activity for September and October is the development of a Values Statement and Program on a Page.
 
Deliverables
Change Readiness Report
Summary of findings and key themes relating the development of future strategy
Workshop Plan:
Design of engagement sessions
Workshop Output:
Journal report and briefing to senior leadership from engagement sessions
Recommendations:
Recommended next steps based on findings, likely to include the development of a Values Statement and Program on a Page in preparation for a program launch in 2018. 
 
Resources
The proposed engagement structure is based on an approach that leverages BPD resources to build internal capabilities whilst providing external support. An experienced team will be assigned to oversee the engagement, provide specialist expertise on change using the Transformation3 methodology, and facilitate engagement with senior stakeholders. Speakers and external experts will be engaged throughout the process/workshops to bring in cutting edge research, and world class insights on the future trends of facilities management.
 
Fees
Consulting fees are invoiced at the successful completion and acceptance of a set of agreed milestones. All resources are charged at $1,800 + GST per day. The estimated overall cost is $35,000 to $45,000, depending on implementation details. This will include all staff time, workshops, off-site accommodation and venue hire, catering and development and delivery of reports. 


About US


Future Crunch is part of a global movement of scientists, artists, technologists and entrepreneurs that think there are new and better ways of doing things in the 21st century. We use our diverse knowledge to provide unexpected perspectives on what the future looks like. Our mission is to foster intelligent, optimistic thinking about the future, and to empower people to contribute to it. Our unique approach to inventing the future centres around four key ingredients:

  • The Future: trends, disruption and impacts that will affect your organisation over the next decade.
  • Effective Tools: for tackling change, and translating those insights into real-world business impact.
  • Storytelling: defining and knowing your role in the wider story of change, and being able to communicate it.
  • Experience: food, music, and world class hospitality

We licensees of the Transformation3 approach. Transformation3 supports organisations requiring a pragmatic and effective response to managing large scale change programs. It is an approach that works in real time, giving you the tools to observe, assess and respond to the needs of your organisation as it transforms. 

Our point of difference is in the creativity that we bring to every client and their varied stakeholder groups providing new ways to engage. We see creativity as an incubator to evolve change approaches and assist organisations to more effectively deliver transformational change. 

Through guidance and support by our experienced network of technologists, change management experts and facilitators, your organisation will have:

  • A memorable experience that is rich, and unusual, and will be spoken about amongst your team long after it's over.
  • A new and unique understanding of how the world is likely to change in the next ten years.
  • A vision for the future that will strengthen your enterprise.
  • A new connection with your team, and a new impetus for change.

REFERENCES


Future Crunch was engaged by the Australian Federal Police to provide insight into technologies and environmental changes likely to impact future societal and criminal behaviours. They provided us with an understanding of the future operating environment not previously conceived, which has proved crucial in shaping our future capability requirements.
— Ramzi Jabbour | Deputy Commissioner, Australia Federal Police
While working with Miranda at Telstra I was impressed by her ability to not only identify impacted parties but to put herself in their shoes and to put effective strategies in place to mitigate potentially catastrophic business issues. Her approach to Change Management is innovative and engaging as is her ability to look inwards at areas that the delivery team may need to improve. As with many major projects in Telstra they have many constraints and changing landscapes, Miranda’s ability to manage competing priorities whilst still meeting the overarching objectives shows an ability to think tactically and strategically. I would certainly recommended Miranda to any organisation seeking an experienced Senior Change Manager.
— Carl Garth | General Manager | Telstra | Global Enterprise Services, Project Delivery, Strategy & Solutions
Future Crunch are incredible commentators with a very interesting story to tell. When we began to organise APN’s 20th year anniversary, we wanted to cover not only the past and present of our company, but also look forward and see what the future could hold for the property industry. Future Crunch were the first ones we thought of.

They provided a dynamic, progressive and fascinating overview of the future, presenting it in an attainable, easy to understand way. They created a piece that also incorporated technologies that would directly impact our area of business. It really resonated with our broad audience who were enthralled and engaged by this quick-witted, charismatic and abundantly knowledgeable team. We couldn’t be more pleased and thank them enormously for adding considerable value.
— Tim Slattery | Executive Director, APN Property Group
Miranda joined the KPMG change team and made an immediate impression with her fresh approach and innovative style. Miranda made a big impression on the clients she worked with and enhanced KPMG’s reputation in the change area as a result.
— Mark Johnston | KPMG Australia | Australian National Veterans Arts Museum

OUR TEAM


Miranda Jensen

Change and Transformation Specialist

Miranda Jensen is a change and transformation specialist who has worked across diverse industry segments including: government, telecommunications, retail and financial services. She has led multiple large scale transformations to achieve a range of business outcomes. She is passionate about the human experience and is connected to a mission that inspires the modern explorer to reach beyond the imaginable. Through a deep understanding of how things transform, she creates a space for change in organisations, individuals and the broader community. 

Miranda is an experienced consultant having worked for KPMG and the Litmus group as well as independently consulting into organisations. She is motivated by challenging the status quo and developing new approaches to realise outcomes in more efficient and effective ways, she stays ahead of the game on emerging technologies and has modelled the paperless office since 2010.

Through her PhD research based on Phenomenological enquiry, she has experienced new ways of thinking which has led to consideration for ‘how things transform’. This thinking has enabled the creation of the Transformation3 methodology, a dynamic, real time management of large scale change. The approach is reflective of what she has been delivering against in leading change programs. It has now been developed into a suite of materials enabling the expertise to be shared to assist others in leading transformational change against this dynamic approach.

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Tane Hunter

Big Data Researcher/Futurist

Tané is a cancer researcher, bioinformatician, and science communicator. He works with big data in the biological realm. In 2004 Tane won a US national mountain biking title and was heading for a career as a professional cyclist. Unfortunately, an injury in 2006 brought Tané’s cycling career to an end and he refocused on science, statistics, and viticulture.

Tané is the co-founder of Future Crunch and Lighthouse Data Science. His interest in medical genomics, big data, and evolutionary biology eventually led him to the University of Melbourne where he completed a Masters in Bioinformatics in 2013. He has worked for the Royal Children’s Hospital diagnosing rare genetic diseases in children and is currently completing his PhD at the Peter MacCallum Cancer Centre in Melbourne, using molecular biomarkers and artificial intelligence to better understand, diagnose and improve treatment for people suffering from cancer. He is also an avid sailor, and participates in races around the world.

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Dr Angus Hervey

Political Economist/Technologist

Angus is a political economist, writer, and professional speaker on the topic of disruptive technologies. 

He is the co-founder of Future Crunch, a think tank designed to foster intelligent, optimistic thinking about the future, and to empower people to contribute to it. He was the founding community manager for Random Hacks of Kindness, the largest and longest running social hackathon in Australia, and a former editorial manager of Global Policy, one of the world's leading international political journals. 

He holds an MSc in International Political Economy and a PhD in Government from the London School of Economics, where he was also the Ralph Miliband Scholar between 2009 and 2012. 

Dr. Steven Manos

Facilitator/Strategy Designer

Steven is digital technologist, a physicist and a furniture maker. He believes new technologies will redefine the types of communities we form and of course drive the new skills we need to learn. He is a community-minded facilitator and is passionate about using that as a tool to build and strengthen teams and organisations in response the opportunities new technologies bring.  

He’s at much at home cutting code than in front of a woodworking bench. He holds a PhD in Physics from the University of Sydney where he wrote software that could design optical fibres using evolution. After a stint at University College London developing a brain blood flow simulator used by neurosurgeons, he is currently at the University of Melbourne developing strategies and implementing projects that will underpin the future of data-intensive research.

 


 

An amazing day! The programme was insightful, practical and pragmatic. A great way of focusing your attention on what is important to refine your story. I got great insight into how story grounds us, connects us and gives us faith in the future.
— Anna Campbell | Chief People Officer, The Warehouse Group
While anyone who includes a quote from Carl Sagan in their presentation will get a thumbs up from me, I do consider the offering from Future Crunch to be outstanding. Their message on the need for critical thinking and the optimism we should hold for our future is unique and probably needs to be delivered to everyone in Australia.
— Brett Lunn | Managing Partner, FB Rice
We invited Future Crunch to come along and work with 37 of our top talent from across various business units at a recent development event. Nothing could prepare us for what we received. It as easily the top activity for our three day development event. I really hope we get to work with them again in the future.
— Alex Lewis | Global Learning, Telstra
Future Crunch delivered a sensational programme for ANZ Innovate. They provided engaging insights into an ever-changing world which enabled the team to think differently. It was refreshing to see the passion, knowledge and thinking behind the team and we wouldn’t hesitate to engage them again.
— Chris Donlon & Richard Busso | Innovation and Digital Engagement, ANZ Bank